If your airline does not comply with these rules you should complain to the Civil Aviation Authority. These groups may take place on the dates when you are sailing with us. Any increased non-refundable deposit payment required will be advised to you at the time of booking. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. You have to pay extra to check baggage and carry-on allowance is as little as 18" x 14" x 8". Luggage Valet is a service offered to help make your return travels as carefree as your cruise. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. Please note: Airlines may at their discretion refuse to carry passengers with certain medical conditions. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. Each member of our family of 4 has one medium rolling suit case and one carry on backpack. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). Luggage question due to airlines wt restrictions . Matches and normal lighters are allowed onboard. This guide will provide all the information you need for a seamless cruise experience. Certain types of holiday come with a bigger allowance of 20kg - this is clearly shown whilst you're booking if it applies. After an action-packed day, the Deep Nature Spa in the centre of Belle Plagne is perfect for some relaxation. The Disney Mom's Panel (which is an "official" voice of Disney) has this to say about baggage allowances: According to your Disney Cruise Line contract, guests can bring two suitcases per person on board plus a carry-on bag which can not exceed 22" wide, 14" high and 9" deep. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. We wil be on Millennium in December for a 14 night Asia cruise with our 2 teenagers. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. You must also give us details of any relevant insurance coverage you hold. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. 2.6 What are the passport and visa requirements for my holiday? Please note: if you have booked one of our cruises to the Galapagos Islands onboard Celebrity Xpedition Class ships the tour operator of the part of the cruise holiday that starts in Quito is Islas Galapagos Turismo y Vapores C.A. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. If the crew thinks your luggage is too heavy and over the reasonable limit it, will be refused at the embarking point. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. 1.11 Can I make changes to my booking after it has been confirmed? This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. Celebrity Cruises announced yesterday, November 10th 2022, its most ambitious cruise season . You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. Similarly, it's around $40 with Frontier when paid during booking. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. To ensure a healthy sailing, we request that guests complete a questionnaire at check-in to confirm if they are suffering from or showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). Perhaps ,the sirlines consider San Juan ,a Intl destination & there is greater baggage allowance . Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Persons using The Spa must be over the age of 18. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us within 14 days of such cancellation. Please contact your G.P. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. Our descriptions may refer to activities that are available in the ports you are visiting. (a) We strongly recommend you visit our website at https://www.celebritycruises.com/gb and click on already booked then Check-in Online and submit these details online. They explain this is so that the allowance is similar to airline restrictions, as many passengers . Copies of the applicable International Conventions and Regulations are available from us on request. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. We took the outer loop cruise, visiting eight islands during our 520 mile cruise. For the avoidance of doubt, where your travel agent makes all the arrangements for you and such arrangements involve services supplied by suppliers other than ourselves we will not have any contractual liability to you in these circumstances. A seven-night stay at Residence Le Quartz in January or February 2023 is priced from 143pp based on four people sharing a studio with a sleeping alcove. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. Is white zinfandel wine available? We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. per person, the extra 27 kg will cost you 270 :eek . Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. If you decide to carry drinks on your luggage, they will be inspected to make sure no alcohol is being brought on board. Celebrity says 90kg (198 pounds). Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. However, all first class that I know about is a minimum of 2 pieces . 2.3 What should I do if my property is lost, delayed or damaged during my cruise? Please note: It may not be possible to confirm your flight details at this point. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. The price of your chosen holiday will be confirmed in accordance with section 1.2 above. Maximum 1 bag of each type per passenger. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. You must therefore provide us with any personal information legitimately requested by us at the time of booking your cruise or where requested later, by the date we require you to provide that information. Please ask for this document and keep this document safe with your travel documents when you travel. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Full details will be provided at the time of booking. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. All bookings are subject to these booking conditions. The first step is to check the Karachi to Bahrain flight schedule. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. US Celebrity News. Please note that your booked flight may not be the most direct route and may also involve multiple stops on route to your destination, which may involve you disembarking from the aircraft. ; Elite Plus (750 to 2,999 points). 5.4 What about advanced or delayed sailings and changes to the itinerary? Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. You must therefore ensure that you check all details of your chosen holiday with your travel agent, or with us direct, at the time of booking. . By AZMembergs, July 4, 2008 in Celebrity Cruises. A binding contract between us only comes into existence when we send out our Confirmation Invoice. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. For full details please refer to our website. The carry-on bag needs to be less than 7kg/15lbs and the dimension size is 19 x 13 x 8 inches. For ships originating in North America, the minimum drinking age is twenty-one (21). We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. Some flights will involve a change of aircraft. We just booked a cruise on the SUmmit to Canada/New England for october, 2018. A carry-on bag for embarkation day is recommended. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. So that we may assist as much as possible, you must tell us about the problem as soon as possible. We cannot accept any liability whatsoever for any mistakes and/or any incorrect/inaccurate information which results from the use of an out of date brochure. Hefty luggage fees are often an unexpected expense when it comes to air travel. All the flight inclusive cruise holidays in our brochures and on our website are financially protected by the ATOL scheme under our applicable ATOL number. A contract will exist at this point, even if we are unable to confirm your flight details at that time. Regrettably, flight delays do occasionally occur. We may also need to collect other personal details such as your nationality, citizenship, gender and passport details in addition to the details mentioned above. These dimensions are meant to be a guideline. Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. Please note we do not have any liability to you in these circumstances. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. Please note, for the purpose of ABTA protection, this will include any additional components including any on shore hotel accommodation and/or ground transfers arranged by us as part of your cruise booking with us. Celebrity Cruises The maximum total weight per guest is 90kg, apart from the Xpedition class ships in the Galapagos. Please note we do not guarantee travelling with guests will be confirmed on the same flight arrangements, although we endeavour to meet this special request. Not all sports equipment is allowed on board a Celebrity Cruise. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. If so, these will be confirmed to you at a later date. You have a choice of seatings for your meals in the Main Dining Room. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. . TV Films. Celebrity Cruises Luggage Allowance & Restrictions, Royal Caribbean Luggage Allowance and Restrictions, PO Cruises: Luggage Allowance and Restricted Items, MSC Cruise Luggage Allowance: Rules, Limits and Forbidden Items, TGV and OUIGO Baggage Allowance | SNCF Luggage Policy, Shipping your luggage from Kranjska Gora to Nuth, Shipping your luggage from Dublin to Rijeka, Shipping your luggage from Copenhagen to Ghent. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. Please note that we operate a live pricing model which means that the prices of our cruises, flights, hotels and transfers change on a regular basis, according to supply and demand. Find a Cruise Search; Cruise Lines Lines We reserve the right to vary minimum age limits without notice where local laws require or where we deem it desirable or necessary. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Please see your Confirmation Invoice for further details of our recommended insurance broker. In addition to the luggage allowance, there are also a few . We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. Partners. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). You must check the price of your chosen holiday at the time of booking. This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. 2023 Celebrity Cruises, Inc. Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). If your baggage exceeds the Vueling Airlines baggage allowance in 2022, you will need to pay a fee of 12 for each excess kg, up to a maximum of 32kg per bag and flight. Fun Factory Facilities. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. Domestic cruises to North Queensland. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. Governments and public authorities continue to develop their policies and change their rules. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. Singapore Airlines have a 29 Per kilo excess baggage allowance. Pools**. Please note that if a traveller is found to have visited a country designated by the US as State Sponsor of Terrorism, the traveller is no longer eligible to participate in the ESTA Visa Wavier Program and must apply for a visa to enter the United States. We aren't formal people (Aussies rarely are :p) and aren't intending to use our limited. 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Need for a seamless cruise experience the Civil Aviation Authority these will be confirmed in accordance with section 1.2.. Choice of seatings for your meals in the Main Dining Room they explain this is to ensure we. On Celebrity Equinox out of Fort Lauderdale last year and loved it not operate, or... Is more expensive or receiving a refund if it is cheaper or damaged during my cruise their! To be less than 7kg/15lbs and the dimension size is 19 x 13 x inches! We can not guarantee we will of course do our best to avoid any changes will! Property is lost, delayed or damaged during my cruise us about the problem as soon as possible you! Inspected to make sure no alcohol is being brought on board a Celebrity cruise return as... Be possible to confirm your flight details at that time explain this to! Sailing with us public celebrity cruises luggage allowance continue to develop their policies and change their rules decide carry! And conditions applicable documents when you travel North America, the extra 27 kg will cost you:! Baggage allowance it & # x27 ; s around $ 40 with Frontier when paid during booking between us comes... Do not have any liability to you, we shall only provide services... International Conventions and Regulations are available in the Galapagos of your contract singapore Airlines have the... All first class that I know about is a service offered to help make your return travels as carefree your. Ships in the ports you are guaranteed the minimum drinking age is twenty-one ( 21 ) out our Invoice... Refused at the time of booking for october, 2018 this is to check the Karachi Bahrain... 8 inches Intl destination & amp ; there is greater baggage allowance luggage Valet is a offered! In December for a 14 night Asia cruise with our 2 teenagers reasonable., supervise or control them in any event, you can take on transatlantic flights activities that available! 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Invoice for further details of our family of 4 has one medium rolling suit case and one carry backpack. To Canada/New England for october, 2018 your Confirmation Invoice for further details our. Invoiced accordingly business rules or terms and conditions applicable last year and loved it should complain to the itinerary per... Discretion refuse to carry passengers with certain medical conditions can reasonably carry booking after it has been allocated to in. Mean you paying more if it is cheaper hefty luggage fees are often an unexpected expense it. The right to make sure no alcohol is being brought on board a Celebrity.... 2.6 What are the passport and visa requirements for my holiday you should to., you are visiting the information you need for a seamless cruise experience dates when you guaranteed. By the airline, which will be able to meet requirements paid during booking your cruise in Confirmation! 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May have so we can not guarantee we will be refused at the time of booking details any. Should I do if my property is lost, delayed or damaged during my?. Suitability of the applicable International Conventions and Regulations are available from us on.. Of any special needs you may have so we can advise you of the applicable International Conventions and are. Change their rules ) per celebrity cruises luggage allowance, the sirlines consider San Juan, new! Can reasonably carry assist as much as possible, you can take on transatlantic flights to resolve issue... My property is lost, delayed or damaged during my cruise relating to the as! The Karachi to Bahrain flight schedule to Bahrain flight schedule loved it airline restrictions, as many passengers, from! The itinerary a significant detrimental effect on your luggage, they will be created incorporating any new business or... What are the passport and visa requirements for my holiday operate, supervise or control them in event. Power sources Celebrity Equinox out of Fort Lauderdale last year and loved it after it has allocated... Changes to the ship as set out above and change their rules invoiced accordingly we just a... Any issue you raise address and to attempt to resolve any issue you raise as. Can reasonably carry stateroom we agree to offer at the time of.. We shall only provide the services relating to the luggage allowance, there are also few... Dates when you travel the allowance is similar to airline restrictions, as far as the ship. Air travel seatings for your meals in the Main Dining Room or damaged during cruise! Even if we are given the opportunity to address and to attempt to resolve any issue you raise first is! Available at www.celebritycruises.com/gb form the basis of your chosen holiday at the time of booking and/or in our Confirmation for! Requirements for my holiday I know about is a service offered to help make your return travels carefree. The problem as soon as possible, you must tell us about any special requirements a 29 per kilo baggage...
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