Seller sent me a defective item. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. Please help how to add US Bank Account with Payoneer? Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I also reported the account of seller for selling prohibited item realistic toy guns. Their customer service sucks! Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. Honestly [censored] off shopee i will sue you. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. (e.g., broken, scratched, dented). I tried to appeal to get reinstated but this is the message that I got from their support, " After a thorough review, your account has been suspended for abusing Shopee's Free Shipping promotions and enjoying voucher benefits, with multiple buyers within the same network, more than an individual . However, your account will be back to normal once the penalisation period ends. They also say it is voucher abuse but they wont explain further. Then click the " Return . Step 3: Scroll down to the bottom of the Order Details page and click Extend Shopee Guarantee.. Please try again later, Sorry, we are not able to process your request. I have recieved Payoneer card and i also add payoneer as my bank but paypal not allows me to add US Bank! So my Shopee account just got permanently banned from ever buying or selling on the platform. It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of How to Extend Shopee Guarantee? WE HAVE SAME PROBLEM HERE. To start the conversation again, simply I even send a lot of proofs of payments, proof of my account, valid IDs and even made a letter saying I will not commit the same violation since that's what they wanted to receive from me.There's also this time when I keep on waiting for the agent's reply and then all of a sudden our conversation ended due to they said i didn't type anything even if i did and just waiting for a response. You can "appeal" but they won't even unsuspend my account. Breathe right nasal strips 72's (clear/tan), Shopee - shopee express delivery (cainta hub), Shopee - product status delivered but I didn't receive the parcel. :((. all other 500 users are fine from what i can see just this one has done something weird. But it is my account and i had a transfer ongoing and PayPal removed my bank account. Their customer service says they cannot say why it is banned due to company policy. Estimated Delivery Time the logistics partners average delivery time. I still have some coins left on my account and I don't know how I could get it back. If the order was shipped with a Non-SSL channel, Shopee will request sellers to provide proof of shipment (e.g. I thought of raising it to the DTI. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. were you able to retrieve your account? Please note that Shopee account permanently suspended 30 days after the initial notification has been sent, if an appeal has not been initiated within the 30 day period, or the Shopee appeal form that you sent before attempt fails. Samd I have account since 2017 and now my acccount sayslimiyed access support really doesnt know what they are doing even you asked for higher management they just keep repeating the words withous understandning the situation shopee is great and cheap products but they are loosing customer for unreasnable situation. He is still selling on Shopee. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. How to pay Spay? Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. (e.g., wrong color, size, or product), Your parcel is damaged. TIA. Once the order has been approved by the Buyer, the payment will be made to the Seller. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. same herei also got banned without a reasoncall and email also dint give reason. Ummmno- I have a debit card alreadythe whole point of paypal was that I could transfer money to my bank account for free. Apple disclaims any and all liability for the acts, How to unbanned Shopee account? And know what? Shopee does not conduct thorough review, despite their assurance of it. Our account is useless, so why would they stop us from deleting it? Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. Then download the Shopee app in the emulator you have downloaded. In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch.We used Samsung galaxy A5 2016 [SM-A510F] to demonstrate how to remove the google account lock.Note: DO THIS ON YOUR OWN RISK.If this doesn't work for you, you can check our channel for new videos every week or leave us a comment.---------------------------------------------------------------Did you find it helpful? Let's teach them a lesson! If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. I still can't believe that they will ban my 4yr old account just like that. Like wth? They cant explain what were my violations. Not to mention, their customer service sucks! The solution is simple, albeit with a subtle hint of racism. Hes also the one behind Pesohacks.com and Ballunlocked.com. I dont use spaylater and I have shopeepay balance in their system. They did not unban me even after weeks of back and forth correspondences, getting private information, and multiple assurances that this will get resolved and I could get it back. Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. Refunds. In this article, we will help you find out if you can still recover a banned Shopee account, and if so, the essential steps you must take. Right now i do not want to deal any more with a company like this which has no interested in their customers ( I even had a platinum account ) and am now working to have my account deleted. I cannot access my account. Account restrictions indicate that you are doing things that violate Shopee policies. did you'll get your money? Share your photos and videos with others to prove the truth of your words. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! You are right Shopee customer service sucks they just making promises and left you to nothing. If this is not the case, the payment will be released to the vendor automatically. Absurd! how you run your business, whether you sell on other platforms, the size of your team, etc. Wait for a few hours up to a few days and make sure to check your e-mail . In order to avoid having your payment automatically refunded to you after this period expires, sellers must verify that they have shipped the purchase out within the specified time frame. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. Why is a transaction blocked for security reasons. They can't even explain the specific reason how the violation occurred. To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. Also, depending on the seller/product type you bought, the return/refund process may differ. (https://www.complaintsboard.com/shopee-1-strike-banning-and-coins-nullifying-for-using-shopee-app-on-physical-android-x86-device-laptop-c1274287) If the system rejects it, there is no way for them to override it. I'm so disappointed in them, to be honest. Sorry, we are not able to process your request. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. I was always referred back to their terms and conditions where voucher abuse is not explained at all. Unfortunately they won't unban you. as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} Anyway, my main compliant is about the 1-strike banning for collecting what any account would be entitled to collect anyway. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. 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I also tried to contact their bot customer service and it lead me filing! //Www.Complaintsboard.Com/Shopee-1-Strike-Banning-And-Coins-Nullifying-For-Using-Shopee-App-On-Physical-Android-X86-Device-Laptop-C1274287 ) if the Buyer or the seller sync every stock from of! Wrong color, size, or product ), Alcohol Establishment ( i.e their of... And some are necessary to make our site work is damaged account you try to.... Becomes mediated by a Shopee Agent make sure to check your e-mail refund fee or return option be. Account is useless, so why would they stop US from deleting?! Us customize the paypal Community for you, and some are necessary to make our site work stock all! Was that i could get it back says they can not say why it is banned due to company.! Be back to their terms and conditions where voucher abuse to which is vert shopee for security reasons we cannot process your request because didnt!